To cancel an order please email us at support@klymit.com or call us at (888) 655-3632 within 30 minutes of purchase. Our support hours are Monday -Thursday 8:30am - 4pm CST and Friday 8:30am - 1pm CST.
If you are past the 30 minute allotted time, your order has been prepared to ship and cannot be cancelled. If you email or call to cancel your order outside of our support business hours, your order will likely be prepared to ship and cannot be cancelled.
If your order has shipped and you would still like to cancel/return it, please email us at support@klymit.com for further assistance.
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